Buying Process

  • Sign Up

    Create an Account with us

  • Choose

    Select the items that you select to buy

  • Check - out your Order

    Ones you selected all the items that you want to buy, hit "Check Out" tab

  • Destination

    Tell us where you want your order delivered

  • Payment

    Choose the form of payment that you want 

  • Shipping Confirmation & tracking email sent

    Once the payment has been confirmed and cleared. An email of shipping confirmation and tracking number will be sent to you

FAQ

How much Should I invest into precious metals?

Most investment professionals recommend 10-20 percent of your assets be in Precious Metals.

Now more than ever it is important to be diversified in Precious Metals.

Some believe now is the time to be heavier into Gold and Silver.

That decision is up to you.

Who can buy from Basix Hedge?

Anyone. Whether you want to purchase large quantities or individual items, we can fulfill all of your needs.

How Do I open an Account?

Once you have selected the items that you want to buy, check out your shopping cart and automatically you will be ask if you want to open an account.

What do you charge for shipping?

Our system customize the pricing depending on weight, destination and speed for delivery. you will have options to choose from.

Do you have a minimum order?

Basix Hedge does not have a minimum order on domestic orders.

Orders shipped outside Canada have a $400.00 minimum when purchasing by Credit Card and a $1,600.00 minimum when purchasing by bank wire.

Can I cancel my order?

Once we have issued a confirmation number, all prices are locked-in, whether buying from us or selling to us. It is not our intention to enter into buying and/or selling transactions, accepting the risks involved only to have them canceled. However, we realize rare situations happen where orders need to be canceled. Should you elect to cancel and/or offset your order, you must do so during normal business hours . All cancellations have $40.00 (CAD) cancellation fee. Cancellations may only be approved over the telephone, at which time you will be given a cancellation number.

Can I change my Order after my order is Confirmed

We can make some changes, such as changing a payment method. Changes like adding or removing items are not possible.